Human Dignity, Migration & Justice Programme

Programme Document Pack

Web-readable institutional documents describing the programme, its scope, its frameworks and the ways to work with it.

Documents

Read the pack.

Programme Overview & Concept Note

Why the programme exists, what it does and how it sits within the Foundation.

The Human Dignity, Migration & Justice Programme is a cross-pillar human-rights programme of the SISTER EF LEGACY OF PURPOSE FOUNDATION NPC — Registration 2025/357025/08. It supports the Seven Pillars and does not add an eighth.

The programme accompanies refugees, asylum seekers, migrants, undocumented persons, displaced people and people involved in the justice system as they navigate documentation, detention, exploitation, xenophobia, family separation and access to lawful processes in South Africa.

Its method is simple and repeatable: listen, triage, clarify, organise, identify the appropriate route, connect or refer, follow up, and record anonymised systemic patterns.

Its guiding line is that no human being becomes invisible because of their status.

Service Scope & Eligibility

What the programme provides and who may approach it.

Services: rights information, case navigation, administrative and document organisation support, referral to appropriate qualified professionals and competent institutions, advocacy, psychosocial referral pathways, integration and rebuilding pathways, rights education, consent-based evidence gathering, research and policy advocacy.

Eligibility: any person in South Africa navigating a migration, documentation, dignity or due-process matter, and any family member, caregiver, community member or organisation referring such a person.

Legal matters are assessed and directed through the appropriate qualified professional or competent institutional pathway according to the needs of the matter. Formal status decisions rest with the competent authorities.

Case Triage & Referral Framework

How urgency is assessed and how matters reach the right pathway.

First contact collects minimal information: preferred name, safe contact method, city and province, broad issue category, any urgent deadline, whether the person is detained, and whether children or vulnerable family members are involved.

Priority is assigned where a person is detained, facing imminent removal, or at immediate risk of harm.

Triage then establishes the nature of the matter, the correct professional or institutional route, and the immediate practical steps the person can take.

Referral is made with consent, recorded, and followed up to confirm the person reached the intended pathway.

Justice & Dignity Advocate Role Profile

The volunteer community-navigator role and its boundaries.

Purpose: to help people find accurate information and the correct door, and to strengthen community understanding of rights and lawful process.

Responsibilities: outreach, rights information, navigation support, careful referral, accurate record-keeping and follow-up.

Boundaries: advocates do not provide legal advice. Legal advice is provided through appropriately qualified practitioners.

Requirements: safeguarding orientation, adherence to the Justice & Dignity Advocate Code of Conduct, and confidentiality at all times.

Institutional / Funder Partnership Brief

What institutional support builds and how it is accounted for.

Support strengthens case navigation capacity, interpretation and translation, secure intake, psychosocial support and referral, research and anonymised evidence work, rights education, community outreach and humanitarian referral capacity.

Support for a person is never conditional on payment by that person. Programme costs are carried by donors, funders and institutional partners.

Reporting follows the Foundation's financial transparency commitments, with verified figures published as the programme matures.

Safeguarding & Confidentiality Protocol

Protecting children, vulnerable adults and sensitive information.

Where children, unaccompanied minors, separated families or vulnerable adults are involved, the Foundation's safeguarding policy applies in full.

Sensitive documents are not requested through ordinary first contact. Where documents are required, a secure and appropriate route is arranged.

Safeguarding concerns are escalated to the designated safeguarding lead and the appropriate competent authority.

Research & Anonymisation Framework

How evidence is gathered, anonymised and published.

Observatory work uses anonymised, aggregated information. Direct identifiers are removed and combinations that could identify a person or household are generalised or withheld.

Case material is used for research only with informed consent.

Findings are published only once verified. No statistic, report or publication is claimed before it exists.

Partner Expression of Interest

How to open a conversation with the programme.

Professionals, organisations, funders and institutions are invited to submit an expression of interest describing their focus, capacity and the pathways they can support.

Each expression of interest is assessed under the partnership and conflict of interest framework before any working relationship begins.

Expressions of interest are submitted through the Foundation's contact routes below.