← Legal & policies

Refund Policy

How refunds, cancellations and rescheduling are handled across EF Legacy pathways.

Before work begins

If an engagement is cancelled before work has started, any amount paid is refundable less any administrative costs already incurred.

After work begins

Once work has started, fees are refundable only for deliverables not yet produced. Completed work, delivered documents and time already spent are not refundable.

Sessions and bookings

Sessions rescheduled with reasonable notice are moved at no cost. Sessions missed without notice may be treated as delivered.

Questions about this policy can be sent to info@eflegacy.org.

EF Legacy · info@eflegacy.org